LMS Pointing to Incorrect Course
Oct 11, 2017
Came across a strange issues in our LMS (SuccessFactors) that has me trying to rule out items that might be the cause.
Situation: When multiple Rise published courses (SCORM 1.2) are loaded to the LMS, the incorrect course will be launched. I loaded a Rise course in April (Course A) and it was fine, then 2 Rise courses (Course B and Course C) were loaded end of Sept. When Course A was launched after B and C were loaded, it loaded Course B erroneously.
When I went back to my learning history in LMS, and relaunched content for Course A from that completion, it launched Course C.
So, the LMS team is looking into to system and if there is an issue there. I have only published these 3 course from Rise, and the fact that the error launches other Rise courses lends me to believe there might be an issue with the way the SCORM is created...unique identifiers, imsmanifest data, etc.
Thanks for the help.