Move user from one account to another account

Oct 24, 2022

Hi,

Has anyone had to move a user and their content to a different account?  Not from a team member to another team member.  If so, how did you do it?

There are now two SUB accounts and a user needs to be moved to the other account. 

2 Replies
Gren Foronda

Hi Kim!

You can remove the user from the current account, and choose to do Nothing when asked what to do with the user's content. The content will remain with the user, and is accessible when the user joins another account.

Do Nothing 

See more details in the article below which discusses how to control content when removing users from the team:
Articulate 360 Teams: Managing Content When Users Leave Your Team