Need help with an attachment in Rise May 02, 2019 By Natalie Ionescu I want my attachments in Rise to download to the computer, not open in another tab. Is this possible? I have some png files that I want people to be able to download.
Alyssa Gomez Staff almost 5 years ago05/03/19 at 6:16 pm (UTC) Great question, Natalie! Internet downloads are handled by your operating system (what version of Windows or Mac you have) and your browser security settings. For example, if you're using Internet Explorer specifically, this article addresses how the browser handles attachments for download: https://support.microsoft.com/en-us/help/883260/information-about-the-attachment-manager-in-microsoft-windows What browser were you using when you noticed that PNG files open in a new tab?
1 Reply
Great question, Natalie!
Internet downloads are handled by your operating system (what version of Windows or Mac you have) and your browser security settings.
For example, if you're using Internet Explorer specifically, this article addresses how the browser handles attachments for download: https://support.microsoft.com/en-us/help/883260/information-about-the-attachment-manager-in-microsoft-windows
What browser were you using when you noticed that PNG files open in a new tab?
This discussion is closed. You can start a new discussion or contact Articulate Support.