I am getting a your computer is offline message when I am exporting my course from Rise360. Sometimes it fixes itself and does complete the export, sometimes I get another message indicating my session has timed out and to refresh. It then kicks me off that page very quickly.
It seems to only be that course (so far) and seems to happen about the same place in the export every time. Its like there is something in the content that it doesn't like.
Hi there, Charlene! If you click here, you can privately send us the Share link to that course, and we may be able to have a look at what could be interfering with the export process.
That's great to hear, Charlene! By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
3 Replies
Hi there, Charlene! If you click here, you can privately send us the Share link to that course, and we may be able to have a look at what could be interfering with the export process.
Hi
Thank you for your response.
Shutting rebooting my computer seems to have fixed the issue.
That's great to hear, Charlene! By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.