Opacity problem in Rise

Hi,

We have just had a user point out to us that in several of places where we have placed text over an image, that it is unreadable because it is essentially displaying as white on white. We have been working in Chrome and it looked fine in our preview, but because of this feedback we have now discovered that it previews completely differently in Microsoft Edge.

Here's an example of what we mean, with screenshots of the same lesson in the two browsers:

Chrome:

Microsoft Edge:

Can this be fixed? There is also no option to adjust opacity or text colour on the above block (Quote on image), and it will be difficult to optimize the content for both browsers if it means previewing in two different places to get an overview of how it will appear to a user. Help!

10 Replies
Ashley Terwilliger

Hi Cam,

Thanks for sharing the two examples here. I know I've seen it at least once before - but the odd part is that it seems image specific. We've got it reported to our QA team, but I'd love to get a copy of your image if you can share it! That way our team can use that example for testing too. 

Thanks! 

SMART Majority

Hey Ashley, 

thanks for the update. I have attached the image here. That being said, we have found it on different images too, all on light backgrounds. I have attached two photos that have had the same issue. Both images were used for quotes.

Thanks so much!

 

Ruth Mahoney

Hello,

I have the same issue with the text disappearing when over an image using the Quote and text block. It views fine in Chrome but looks unreadable in IEv11, both are the latest version of web browser. Can you advise if there is a fix for this please?

Thanks

Ruth

Elizabeth Maddox

Hi there,

I too have this problem with the opacity disappearing in IE and Edge but it works fine in all other browsers. Have there been any updates to this?? Also I have recently noticed that with the "note" block, IE and Edge remove the background color.  While that is less of a problem I was just wondering if there have been any fixes to this issue with browser compatibility

Thanks!

Crystal Horn

Hi Elizabeth. I've added your comment to our documentation for the issue with the Note block not showing the background color in Microsoft Edge and IE 11. We can update you here with any changes to that behavior!

The opacity of the cover photo and an image with text looked the same in IE, Edge, and Chrome with my test file (it's in SCORM Cloud, and you can use a fake email to access it). Can you let me know here if you're seeing the opacity issue in another block type? You can also attach a screenshot and a link to your course. Thanks!

Elizabeth Maddox

This is what I meant by the "note" block wasn't showing the color.  That isn't a huge issue but just a difference in cross-browser compatibility. The main issue is the opacity not showing up in Edge or Internet Explorer, like mentioned in the start of this discussion and I just wanted to know if there was a work around or a fix to this. 

 

thank you!

Elizabeth Maddox

I am seeing it the way the floral images are at the start of this discussion topic. The opacity in the quote block seems to be removed in Edge making light text hard to read on a light image. there is no way to adjust the opacity overlay in the "quote block" like how there is in the "text on an image block"