PC vs Tablet view

May 21, 2022

Hi, I recently created a basic storyline, that has the 1st frame of a video with click hear to play, to make it more inviting than the black screen with a play button. Is works great in pc preview, but when on tablet it still has the black screen you click, but then have to click again on my 1st frame please click before the video plays.... any ideas on what I can do? Thanks

3 Replies
Christopher Santos

Hi Sean,

We are currently tracking requests for customizing the first frame of a Storyline block in Rise, and I'll include you on the list.  If we make any changes that will help, I will be sure to let you know.

For now, you may continue using a video block for Storyline sections you need to include in Rise.