I noticed there has been a change to rise, however now I can't seem to add the training to my LMS- it identifies an error. Any idea how I can fix this?
Have you had a chance to try uploading the output file to SCORM Cloud? If you'd like some help with that, attach your LMS zipped output file by clicking here. I'll let you know what I find!
Anyone else having trouble publishing a Rise course this morning? I've tried several times with several different courses and it just sits there saying it will email me when it's ready but it's already been 15 minutes. Never had this problem before.
Our team was looking into a Rise outage this AM, where exporting to LMS, Articulate Review, and PDF in Rise was unavailable. We've implemented a fix and are now monitoring the issue, so we'll keep you posted. You can also always see real-time status updates by visiting our Articulate Status page and you can also subscribe to updates there.
7 Replies
Hi there, Tony. I did a test with exporting a Rise course, and I successfully uploaded the resulting .zip to SCORM Cloud.
Can you do the same? Export your course again, and upload your .zip to SCORM Cloud. Tell me if you get that error there.
If you don't, do you have an LMS support team who can give some insight?
I had the same problem. any resolution?
Hi Jessica, sorry you're hitting this, as well.
Have you had a chance to try uploading the output file to SCORM Cloud? If you'd like some help with that, attach your LMS zipped output file by clicking here. I'll let you know what I find!
Anyone else having trouble publishing a Rise course this morning? I've tried several times with several different courses and it just sits there saying it will email me when it's ready but it's already been 15 minutes. Never had this problem before.
Hi Mark,
Sorry for the trouble!
Our team was looking into a Rise outage this AM, where exporting to LMS, Articulate Review, and PDF in Rise was unavailable. We've implemented a fix and are now monitoring the issue, so we'll keep you posted. You can also always see real-time status updates by visiting our Articulate Status page and you can also subscribe to updates there.
Thanks, as always, for your quick response.
Not a problem, Mark! Thanks for reporting it, and please let us know if you need anything else.
This discussion is closed. You can start a new discussion or contact Articulate Support.