Progress and completion not tracked in exported courses in other LMS's

Aug 07, 2020

Philipp Von Bülow
By Philipp Von Bülow

Hello,

Sadly running exported courses on other LMS's (klick&learn for example) is not tracking the progress and completion of the course and not reporting it.

Is it a known issue? 

What are the steps to make sure this isn't happening?

This issue occurs only for courses exported in the last month or so, before we didn't had this issue (same LMS's as before).

Thanks for any lead on that.

 

1 Reply
Alyssa Gomez
over 3 years ago08/07/20 at 5:16 pm (UTC)

Hi Stephanie!

Some LMS's won't receive completion data or resume properly unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here.

There are two ways you can add Exit Course functionality to your course:

  1. Add a button block, and set the button destination to "Exit Course."
  2. Publish the course for LMS, and on the publishing screen, toggle the "Exit Course" link to ON. 

Instruct learners to use the Exit Course button or link, and that should resolve the issue!

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