You'll need to upload the entire contents of the exported folder to your webserver. Once uploaded there you'll give learners a link to the index.html file. The specifics of your website are something I'd suggest reaching out to your IT team about!
It also sounds like you're trying to view the course offline? Offline viewing is supported in Google Chrome, Firefox, and Safari. Just download a Rise course as a web package, extract the zip file, then launch the index.html file. Steps are outlined here.
Internet Explorer and Microsoft Edge block local playback of Rise courses altogether. You'll just see a blank page in these browsers. To use Internet Explorer or Microsoft Edge, you'll need to upload your course to a web server.
Hi there... I don't have a web admin or an IT department. I've published, saved to my hard drive, extracted, and then click the index file. Nada. I really need to get the course uploaded on my own... where do I go from here?
Hey, Erin. No IT team, no problem. We'll help you get to the bottom of this! 😊
First, thanks for giving the Export Web-Only Output steps a go. If you haven't seen this Peek video, it's a helpful visual guide on how to get Rise content on a website.
To help us dig deeper, could you share more detail on what happens when you click on the index.html file? Additionally, what site are you trying to host the published content on?
That should read track results with java script or... I just need simple pass or incomplete and %. It seems if the information is being generated then it could be captured. Cheers Reg.
Hello....I can successfully download the .zip file and extract and launch from index.html.
When I follow the Peek video, I'm able to follow the steps with Filezilla but when it gets to 'copy URL to clipboard' and I paste the URL, it actually downloads the index.html file. When I type the path to the index.html file into my browser, I keep getting a "Not Found" error. Any suggestions?
Hi, Edward. Can you make a Peek 360 screencast of that process and share it privately with us here? We may be able to make some recommendations based on what see from that video. Thanks!
Hi there! We've been publishing RISE to our web server with great results. However, recently ran into a snag when we imported two Storyline Blocks into the Rise course. When users get to these sections, they're entirely blank!
Can someone offer a solution? Much, much appreciated.
Do your Storyline blocks contain audio or video on the first slide? If so, then you'll see a gray or black cover with a play button appear before the first slide of the Storyline content. Clicking the play button should display the Storyline block.
You can prevent the play button by adding an introductory slide (with no audio or video) before the first slide in the Storyline Block.
Nope. No audio or video in the content. The problem seems to be that when you combine a Rise File and Storyline file together as one output and upload to a website, the index file calls only the Rise HTML file, and does not call the story.html file. There must be a way so that both HTML files are called. Thoughts?
Tell me more about what you mean by "combine a Rise File and Storyline file together as one output." That doesn't sound like a Storyline block, so I'd love to get more details about what you're doing. If you can share a screenshot, that would be helpful too!
We host our courses in our LMS but if we wanted to bypass the LMS, it sounds as if we would just publish to web. Then, we could add the link to a web page, right? What is the difference between using the share link and using the index.html link?
This works great for a pure RISE project. But, if you embed Storyline Blocks in your RISE project and then export course to web, the Storyline Block is a huge gray box (no content shows at all) - especially in SharePoint.
You'll see a play button on top of Storyline blocks in Chrome when the first slide contains audio or video. Does your Storyline block content have audio or video on the first slide?
Hi, is there someone who could give more specifications about the requirements for the server/website where Rise (published to web) content would be published?
62 Replies
Hi Michelle,
You'll need to upload the entire contents of the exported folder to your webserver. Once uploaded there you'll give learners a link to the
index.htmlfile. The specifics of your website are something I'd suggest reaching out to your IT team about!It also sounds like you're trying to view the course offline? Offline viewing is supported in Google Chrome, Firefox, and Safari. Just download a Rise course as a web package, extract the zip file, then launch the index.html file. Steps are outlined here.
Internet Explorer and Microsoft Edge block local playback of Rise courses altogether. You'll just see a blank page in these browsers. To use Internet Explorer or Microsoft Edge, you'll need to upload your course to a web server.
Hi there... I don't have a web admin or an IT department. I've published, saved to my hard drive, extracted, and then click the index file. Nada. I really need to get the course uploaded on my own... where do I go from here?
Hey, Erin. No IT team, no problem. We'll help you get to the bottom of this! 😊
First, thanks for giving the Export Web-Only Output steps a go. If you haven't seen this Peek video, it's a helpful visual guide on how to get Rise content on a website.
To help us dig deeper, could you share more detail on what happens when you click on the
index.htmlfile? Additionally, what site are you trying to host the published content on?Any way to track web courses with java script or the like? Cheers Rex.
That should read track results with java script or... I just need simple pass or incomplete and %. It seems if the information is being generated then it could be captured. Cheers Reg.
I have done this. Learners have a link to the "index.html" file but it doesn't work with Internet Explorer. With Chrome it works :)
While I figure out what to do, I put the course in SCORM Cloud and then I'm sharing the link to the module.
Thanks all for the information!!!
Hello....I can successfully download the .zip file and extract and launch from index.html.
When I follow the Peek video, I'm able to follow the steps with Filezilla but when it gets to 'copy URL to clipboard' and I paste the URL, it actually downloads the index.html file. When I type the path to the index.html file into my browser, I keep getting a "Not Found" error. Any suggestions?
Hi, Edward. Can you make a Peek 360 screencast of that process and share it privately with us here? We may be able to make some recommendations based on what see from that video. Thanks!
Hi Crystal,
I was able to get this to work. Thanks for you reply.
Ed
Hi.
I designed a web site on wix.com and i've exported my contents on Rise. Now, how can i add that Rises content into my wix website?
Thanks.
Hi there, Rayz!
This article is just what you need:
Give those steps a try, and let me know how it goes!
Hi there! We've been publishing RISE to our web server with great results. However, recently ran into a snag when we imported two Storyline Blocks into the Rise course. When users get to these sections, they're entirely blank!
Can someone offer a solution? Much, much appreciated.
Hi there, April! Can you help me with a few more details about the issue you're seeing?
Did you ever hear from April? I'm getting ready to publish for the web and I have a Storyline block.
Hi Alyssa,
Yes, the Storyline blocks appear as gray squares in the RISE project. We're using Chrome and publishing the Rise index files in Sharepoint.
Hi April!
Do your Storyline blocks contain audio or video on the first slide? If so, then you'll see a gray or black cover with a play button appear before the first slide of the Storyline content. Clicking the play button should display the Storyline block.
You can prevent the play button by adding an introductory slide (with no audio or video) before the first slide in the Storyline Block.
Let me know if that helps you!
Hi Alyssa,
Nope. No audio or video in the content. The problem seems to be that when you combine a Rise File and Storyline file together as one output and upload to a website, the index file calls only the Rise HTML file, and does not call the story.html file. There must be a way so that both HTML files are called. Thoughts?
Hi April!
Tell me more about what you mean by "combine a Rise File and Storyline file together as one output." That doesn't sound like a Storyline block, so I'd love to get more details about what you're doing. If you can share a screenshot, that would be helpful too!
We host our courses in our LMS but if we wanted to bypass the LMS, it sounds as if we would just publish to web. Then, we could add the link to a web page, right? What is the difference between using the share link and using the index.html link?
Hello, Silvia!
The Share link is intended for light use, giving you the ability to get your awesome content in the hands of small audiences quickly and easily.
For permanent hosting, we recommend that you export your course for web so you have control over the hosting environment.
Hi Alyssa,
This works great for a pure RISE project. But, if you embed Storyline Blocks in your RISE project and then export course to web, the Storyline Block is a huge gray box (no content shows at all) - especially in SharePoint.
Hi April!
You'll see a play button on top of Storyline blocks in Chrome when the first slide contains audio or video. Does your Storyline block content have audio or video on the first slide?
Hi, is there someone who could give more specifications about the requirements for the server/website where Rise (published to web) content would be published?
Hi Agne! Are you looking for a web server where you can host your published Rise 360 content?
You can host your web output on any web server or space that allows you to upload a folder of HTML files to run the content.
We suggest Amazon S3 and Google Cloud as options for folks who may not have their own web server access.