Random SCORM appear as blank in Moodle

Hi,

We ran a virtual campus (Moodle) where our students can study from SCORMs, but for a while now some students have been complaining that one or more of the SCORMS don't load/appear as blank.

We have exported them with the same settings. Some students can see it, some others can't, and we can't figure out what it is. We have read that there some problems with the suspend_data variable, but we don't know what "suspending course" means. Is it something that can only be fixed on SCORM or do we have to change something on our LMS?

Thank you.

1 Reply
Allison LaMotte

Hi there,

I’m sorry you’ve run into trouble with this.

There are two things you can try:

  1. Check out this helpful article on exceeding SCORM suspend data limits for some possible solutions.
  2. Troubleshoot your LMS with SCORM Cloud. This way we can make sure everything is working as it should.

If you’re still having trouble let’s have our Support Team take a look. You can submit a case here.

Please reach out if you need anything else!