Rise 360 Audio Issues Oct 31, 2019 By Stephan Woodman Hi. I added an Articulate Storyline 360 course to a Rise document but I can't hear the audio when viewing the course. Is this normal? Thanks.
Alyssa Gomez Staff over 4 years ago10/31/19 at 5:56 pm (UTC) Hey Stephan! How are you viewing the Rise 360 course? Are you viewing the Share link, or is the course hosted on a learning management system? Also, what web browser are you using?
Stephan Woodman Author over 4 years ago10/31/19 at 6:04 pm (UTC) Hi. Thanks for the quick reply. I am using the Share link in the Chrome browser. However, when I republished (2 courses) I selected 'Optimize Audio Volume'. The audio now works for both Storyline courses within the Rise course.
Alyssa Gomez Staff over 4 years ago10/31/19 at 6:09 pm (UTC) Great to hear, Stephan! Smart idea to enable that setting. We'll be here if you happen to run into this again!
3 Replies
Hey Stephan!
How are you viewing the Rise 360 course? Are you viewing the Share link, or is the course hosted on a learning management system?
Also, what web browser are you using?
Hi. Thanks for the quick reply. I am using the Share link in the Chrome browser.
However, when I republished (2 courses) I selected 'Optimize Audio Volume'. The audio now works for both Storyline courses within the Rise course.
Great to hear, Stephan! Smart idea to enable that setting. We'll be here if you happen to run into this again!
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