Rise 360 - Matching type question is not adjusting to the screen Jun 28, 2021 By Dominika Dędek Hello, What could be the reason why the "Matching" quiz question in Rise does not match the screen resolution, and as a result in some cases the descriptions are outside of the boxes? Has anyone encountered such a problem? Thanks in advance, Dominika
Alyssa Gomez Staff almost 3 years ago06/28/21 at 8:55 pm (UTC) Hi Dominika! Thanks so much for reporting this to us. Does this problem happen on a desktop computer or a mobile device? If you're seeing it on a desktop computer, do you notice a difference if you click-and-drag the edge of the web browser to resize it? If you're able to share a screenshot of what you're seeing, that would be helpful!
Dominika Dędek Author almost 3 years ago06/29/21 at 10:14 am (UTC) Hi Alyssa, Thank you for reply. This problem happen on my laptop. When I try to move the window to another larger screen, it looks fine for me. Similar situation when using ctrl +/-. I will add, that this problem occurred after adding SCORM on the LMS. During the preview stage, I didn't notice such a problem. Could you send me the link to a "safe place" where I can leave my screenshot? I do not want to make it public. Best regards, Dominika
Renz Sevilla Staff Dominika Dędek almost 3 years ago06/30/21 at 8:50 am (UTC) Hi Dominik! Thanks for telling us more about your issue and testing this on your end. You can share this with us privately by submitting a case here.
Dominika Dędek Author almost 3 years ago06/30/21 at 1:03 pm (UTC) Hi Renz, Thanks for the help. I have attached photos using your link. Best regards, Dominika
4 Replies
Hi Dominika! Thanks so much for reporting this to us. Does this problem happen on a desktop computer or a mobile device?
If you're seeing it on a desktop computer, do you notice a difference if you click-and-drag the edge of the web browser to resize it?
If you're able to share a screenshot of what you're seeing, that would be helpful!
Hi Alyssa,
Thank you for reply.
This problem happen on my laptop. When I try to move the window to another larger screen, it looks fine for me. Similar situation when using ctrl +/-.
I will add, that this problem occurred after adding SCORM on the LMS. During the preview stage, I didn't notice such a problem.
Could you send me the link to a "safe place" where I can leave my screenshot? I do not want to make it public.
Best regards,
Dominika
Hi Dominik! Thanks for telling us more about your issue and testing this on your end. You can share this with us privately by submitting a case here.
Hi Renz,
Thanks for the help.
I have attached photos using your link.
Best regards,
Dominika