RISE 360 - Question tracking

We have had feedback from some of our users, that in the final knowledge quiz (which is 15 questions, passmark is 80% (12/15)) if they have failed the test when they go back in to retake at a later date, it doesn't start the quiz from the beginning as expected, it starts from e.g. question 7 and continues on to question 15?

However, on our LMS, the tracking shows correctly their last test score.#

Any ideas?

1 Reply
Alyssa Gomez

Hi Andrew! Thanks for your question! I just replied to your other post here, and it seems like this may be related. 

It sounds like your learners may be running into a suspend data limit. Do you know if this course was published for SCORM 1.2, SCORM 2004, or another standard? 

Have you run into this problem in your own testing, as well?