With a Rise course we recently reversioned in Cornerstone, SMEs that reviewed the course in Review 360 are seeing content from one of the review versions and not the final version of the course in Cornerstone. We've had them clear their cache, but they're still seeing the older content, where others who didn't test are seeing the final version. I also tested the SCORM package in another LMS and it looks correct. Any thoughts on how the SMEs can see the correct version of the content?
1 Reply
Hi David,
you could contact the support team here: https://articulate.com/support/contact/case
I have no other idea for your problem than to clear the cache as suggested above.
Greetings
Susi