Rise course corrupting in LMS (NetLearning)
I'm hoping for some help in solving a mystery. I created a course in Rise that uses several Storyline blocks. The Storyline blocks contain text and the final block is an interactive quiz. Everything works fine until I get it into our LMS (NetLearning). we just launched the course and right away, a learner contacted us to say that it was telling her all of her correct answers were incorrect--she sent screenshots to support what she was saying and she is right! Also, when a learner goes back to revisit a Storyline block they've already visited, the text contains all kinds of nonsense--like weird characters throughout the text. Has anyone ever seen this happen or have any idea what's going on? I can't recreate the correct answers being counted as incorrect, but I can see the corrupted text when I go through the course in the LMS. Is this an issue with our LMS? Any thoughts? Thanks!