We have developed a course in Rise, published 6 language versions, which we run in our LMS using a language selector. The language selector works fine for courses published in Storyline 360, and the Rise course works fine for the first language version you select, but when a user selects a second language, the eLearning never loads.
Has anybody ever experienced the same or something similar and does anyone have a solution?
Hi Jesper! I see you're already working with my teammate, Shiela, and she recently sent you a few follow-up questions in your case. Please let us know if you have any questions about her reply!
Has the issue been resolved? We have a similar bug - the user can only open the first selected language version, and the next selections will not load. Looking for tips on how to fix it.
Hi Justyna! Sorry to hear that this is also happening to you. Kindly open a case with us here so that one of our technical support engineers can assist you!
3 Replies
Hi Jesper! I see you're already working with my teammate, Shiela, and she recently sent you a few follow-up questions in your case. Please let us know if you have any questions about her reply!
Hi!
Has the issue been resolved? We have a similar bug - the user can only open the first selected language version, and the next selections will not load. Looking for tips on how to fix it.
Kind regards, Justyna
Hi Justyna! Sorry to hear that this is also happening to you. Kindly open a case with us here so that one of our technical support engineers can assist you!