Rise courses timing out in CSOD
Jun 29, 2021
I have several rise courses that are being used as participant guides for learners attending ILT sessions. These sessions are lengthy - ranging from 3 hours to 8. There are times when the learner is not actively engaged in the course because they're practicing in the system they're learning. At about 50 minutes the courses are timing out and many times, not capturing progress - resulting in the learner needing to get back into the LMS (cornerstone) and launch the course again. Our timeout length for the LMS is 24 hours.
I'm hoping for some ideas! Thanks!