Rise filenames are too long for our LMS

Sep 30, 2020

Our Digital Delivery team notified us that when some Rise courses are exported to LMS, the filenames are too long. We sometimes have learning modules that will be more than one chapter, and the course title includes all their names as well as the bundle name. I've been renaming the exported zip packages as the course ID, which is usually 8-9 characters, but somehow Medius still uses the long title. These titles also prevent the unzip tool from working.

I used to input the course ID into the course title field, but Content Management wanted the actual course titles. They endeavor to shorten the course titles, but some still get through and cause problems.

I've looked through Rise's settings, but I can't find any way to change the file name during export. DDT thinks Medius is pulling from Rise's metadata.

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.