Rise issues today

Mar 06, 2024

Is there a known issue with Rise today? My colleague was having issues logging in this morning, and I've been having difficulties with my content blocks all day. I was adding items and each time I selected "Add an item", I got an error message saying something went wrong. I refreshed and when I went back to that block, the added item was there. It did this multiple times with each item I tried to add. Now I'm trying to upload media to a tab interaction and the loading wheel just keeps spinning. 

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Steven Benassi

Hi Therese!

I'm so sorry that you are still being affected by this behavior!

I see that you've already opened a support case. Smart move! You're in excellent hands working with our support engineers and they should be following up with you shortly.

We can continue troubleshooting through your case to keep all information in one spot.