I created a multiple response question in Rise and chose the correct answers and left the incorrect answers blank (not marking them as correct). However, when I preview the question, I'm getting an 'Incorrect' response because I'm not choosing all the answers including the wrong ones. Not sure how to fix this. I've attached screenshots.
Hi Sheena. To help figure out what might be causing the issue, can you send us a screenshot showing the correct answers in the quiz settings? Then, can you send us a screenshot of the quiz registering as incorrect when you answer it during preview?
It happens with both. Two different lessons. And in the one where it was initially a Multiple Choice, I recreated it as a Multiple Select, and that did not solve the problem.
I've been having the same issue and have tried to recreate the quiz questions but there seems to be a bug somewhere in the software. I've even tried to create the quiz again from scratch but it doesn't seem to like some of the multiple response quiz questions. When I recreated the quiz it corrected two instances but made a different question now has the issue.
Hi Jose! Sorry to hear that you've tried recreating the quiz, but the issue still occurs in another question. I would suggest that you open a case with us by clicking here. One of our technical support engineers will assist you!
15 Replies
Hi Mickey,
That is certainly odd.
Have you tried recreating the question?
Hi Karl,
Thanks for getting back to me. I will try that.
I had other multiple response quizzes created and checked those, and they seem to be working fine. It's just this one.
Bump! I'm having the same issue and would love to know if there is a solution. Thanks!
Hi Sheena! Have you tried recreating the question as suggested by Karl in the above comment?
Yes, more than once.
Sheena
Hi Sheena. To help figure out what might be causing the issue, can you send us a screenshot showing the correct answers in the quiz settings? Then, can you send us a screenshot of the quiz registering as incorrect when you answer it during preview?
Do you have an email I can send it to?
Sure, Sheena! You can send us those screenshots privately by clicking here.
I am having the exact same problem in not one but two lessons where I am using the Multiple Select content block.
Has there been any progress on this since six months ago? Thank you.
Hi Ryan,
When you create your Multiple Response Questions, do you:
It happens with both. Two different lessons. And in the one where it was initially a Multiple Choice, I recreated it as a Multiple Select, and that did not solve the problem.
Having exactly the same issues. Is there a fix yet?
Hi there! Are you encountering this with all your multiple response quizzes or just one?
I've been having the same issue and have tried to recreate the quiz questions but there seems to be a bug somewhere in the software. I've even tried to create the quiz again from scratch but it doesn't seem to like some of the multiple response quiz questions. When I recreated the quiz it corrected two instances but made a different question now has the issue.
Hi Jose! Sorry to hear that you've tried recreating the quiz, but the issue still occurs in another question. I would suggest that you open a case with us by clicking here. One of our technical support engineers will assist you!