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Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
41 Replies
Same. I get this... In Courier, no less.
Same here. I'm getting that same msg after a few minutes of "loading". I updated my original msg above.
same. Cannot access Rise, but am able to access Review.
Same.
Same here. Just mailed Articulate support. Was on a development roll too!
Hi, same. Any access Rise, but review and others products are OK...
"Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message." is what I am getting for Rise. Storyline seems fine.
I got it too!
Same. I emailed the address it provided in the error message.
Courier means business!
Same here!
Must be serious.
Also having the same issue
Same here with me and my coworkers.
Yep, same here in Florida! I'm stranded without it!
Same here. I've tried the fully updated version of all supported browsers (Chrome, Microsoft Edge, and Firefox), cleared cache and cookies, and rebooted. No luck. I've emailed support as well.
receiving the same errors here! Content loading and access blocked. I have also emailed support. Hopefully its resolved quick!
Displaying the same error.....impacting the work..
I was in the middle of working on a Rise course early, and it crashed and displayed that same message. Must be a system issue.
Hi everyone,
Apologies for the trouble loading Rise 360. Our engineering team is aware of the issue and is currently looking for a fix. We'll update this post once everything is running smoothly again.
In the meantime, you may monitor our progress here. Thanks for your patience!
Yes, happening to me as well. ARTICULATE, please address this asap!
https://www.articulatestatus.com/incidents/c4hz0nmskl5f You can follow the incident here. I'm able to open a direct link to author my course .. if you have one in browser history that may get you in temporarily
Articulate is still the GOAT!
Glad I found this thread. I'd tried everything, different browsers, even rebooting the PC.
I thought it was me...
And if I click a link in a "Your Rise 360 content is ready for download" email, I get to the page but when I click the "Download Content" button, nothing happens.
I'm on the final stage of a project I should have finished last Friday, so this is seriously inconvenient...
Hurry up please!!
Mine seems to work now