Trying to load Rise and keep getting a message that my session has timed out and to Click Refresh. That doesn't work and neither does rebooting my machine, browser, etc. Anyone else having same issue?
It was working just fine this morning then about 12:30 PM EST it started acting up. Is demand too high today?
Hi, everyone! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
17 Replies
I'm getting the same thing.
Hi there, folks. I'm sorry for the trouble. We're having a look right now, and you can follow our status here!
Thanks! My co-worker is also having same issue - different internet provider.
same. will follow status. thx.
Same thanks for sharing a status link.
Same! Thanks for sharing
Hi Crystal, any idea on ETA for RISE to be up and running?
Hi Bryan,
Our team is looking into a fix as we speak. We don't have an ETA right now, but we promise to keep you posted!
Hi, everyone! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
Thanks for a quick resolution!
It just went down again. March 24, 2020 10:13 am CST
Yep! Sure did - same message as yesterday.
Kim
Same problem here, its happening again =/
same here
So sorry about that, everyone. Our team is working on a fix as we speak. I apologize for the trouble you've had in the last couple of days!
You can see our status updates here.
Hi folks! Rise 360 is running normally again, and we're closely monitoring. We'll keep you posted if anything changes.
Thanks very much!
Kim
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