Hi. I have a Rise course that I had translated using the Xliff export feature. The import worked beautifully. Now, we need to make some changes, so I imported a new Xliff and can see my changes in Rise. However, when I publish to PDF, the changes do not show up (the previous version is publishing). I've tried both Edge and Chrome. How can I get a new PDF to generate?
I also published to Review 360 and the changes show up. Then tried the PDF again but it still doesn't show the changes.
Thanks, Jose. I tried duplicating, but the PDF still isn't matching the module. I will keep digging and trying other things. If I can't figure it out, I will submit a ticket.
2 Replies
Hello Jan,
Sorry to hear that you ran into this issue. Good idea testing in both Edge and Chrome. This helps verify that the issue isn't browser-related.
One troubleshooting step you can try is to duplicate your course from the dashboard and publish the duplicate course to PDF.
If the issue persists, please open a case with our support team here so we can investigate what's happening. Let us know how it goes!
Thanks, Jose. I tried duplicating, but the PDF still isn't matching the module. I will keep digging and trying other things. If I can't figure it out, I will submit a ticket.