A colleague indicates a course he created is having user issues with the quizzing Complete button in RISE. He said "Sometimes if a user fails the quiz and the attempts to retake it, the button is not there. So they have no way of submitting the next quiz attempt."
Is this a setting issue, or something else?
The learner explained it this way: I have taken the quiz about 5 times with an 80% pass rate and it gives me the congratulations you have passed, close course to continue with your learning, but when I go to the Certificate menu [in our LMS] the course still shows as in progress, and I am not getting an email confirming my course completion like I have with the other course.