I have a storyline interaction embedded into a rise course. When viewing the course via the share link, and via review on mobile the interaction has a black background.
In other interactions we've embedded, the background shows up as white. I've changed the player settings to "light theme" and then disabled the player before exporting to 360.
I've attached some screenshots, help would be much appreciated.
Hi there, Alex. Is there any difference if you enable the player controls then uncheck them individually from the player features list?
If not, we could test your Storyline course in a Rise 360 lesson on our end. You can privately share it with us here. We'll delete it when we're done troubleshooting!
The X to close your Storyline block on a mobile device should always be in the upper right. I'm seeing it in the storyline_help_2.jpg that you shared, unless I'm misunderstanding.
Previous and Next buttons in Storyline will need to be turned off on each slide. You can go into Story View, select multiple slides, and manipulate the slide properties at once.
4 Replies
Hi there, Alex. Is there any difference if you enable the player controls then uncheck them individually from the player features list?
If not, we could test your Storyline course in a Rise 360 lesson on our end. You can privately share it with us here. We'll delete it when we're done troubleshooting!
Ah - I hadn't thought of that!
That's mostly worked. 2 new questions haha:
1. The X to close the interaction has now moved to the right, and
2. the "< >" buttons are displaying. Can I disable them?
Thanks so much,
Alex
Sure thing, Alex!
Let me know how you make out!
Awesome!
I think I fixed the x, and now I have gotten rid of the buttons! Thanks for all the help 😊
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