7 Replies
Martika Cox

Hi Natalie,

Thanks for reaching out.

Rise automatically optimizes media, including video, for faster download with the goal of maintaining the best quality.

However, there isn’t a way to manually compress video files in Rise. You can check out our best practices for media files in Rise right here.

Please let me know if you have any more questions!

Alyssa Gomez

Hello Lebogang,

Do you notice slow performance when you test the course using the Share link?   

Also, I'd suggest testing the course in another LMS environment, like SCORM Cloud. This will help determine if the issue lies within your LMS or the actual Rise 360 output file. If you are able to replicate, be sure to send the LMS output file to us to take a peek.