Rise - Video file names missing

Hi all,

Have you noticed that the filenames are not always shown when you upload a video to Rise? 

Some filenames are shown, but for others, the panel is blank. 

It's not a major issue, but if I cannot tell what version of a file has been uploaded, I sometimes need to upload them again to make sure it is the latest.

Thanks. 

 

 

8 Replies
Alyssa Gomez

Hi Carol,

The issue Barry is seeing relates to video titles displaying while editing the course, but it sounds like you're referring to video titles displaying when a learner views the course.

Do you see the problem when you use the device icons in while previewing the course? If so, can you share a screenshot to help me understand where the where title is missing?