Rise Will Not Open My Course
Jul 04, 2017
I can only access the home page and create a "new course". I am unable to access of the courses that I have authored - they do not even show up as choices.
I am on thew newest version of Chrome, and I've tried Firefox and Safari.
It's been this way since yesterday. I can create a new course, and I've done that - as long as I keep the URL I can enter that specific course.
Suggestions?
Thank you in advance for your help.
2 Replies
Thanks for reaching out, Cam! I can help you get back up and running.
I've opened a support case for you, so you'll hear from us shortly. Keep an eye out for a message from Support@Articulate.com.
Hey Cam :)
Great news! We just released another update for Rise, and included a couple of important fixes that you'll see in the release notes here.
The item you'll be interested in is:
Fixed: An author's Rise courses could appear to be missing.
I know you are working with Vira in your support case as well, so just let her know if you have additional questions.
This discussion is closed. You can start a new discussion or contact Articulate Support.