Hi there. I just got a new message. It said something like "Cheryl is editing. Take control." I'm the only admin for my company. What's the purpose of this message?
Hi Jessi. I'm really sorry to hear that you've lost work. We've identified the cause of this behavior, and we're currently working on a fix. In the meantime, refreshing the page every hour should help.
I'll post an update here as soon as I have more to share.
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Hi Jessi. I'm really sorry to hear that you've lost work. We've identified the cause of this behavior, and we're currently working on a fix. In the meantime, refreshing the page every hour should help.
I'll post an update here as soon as I have more to share.
So far this morning I've had no recurrences of this issue :-)
Good news! We fixed the issue in Rise 360 where you would see a "Take Control" message when reopening a lesson.
If the problem happens again, please share a Peek 360 screencast with us by clicking here, and we'll be happy to help!