SCORM file shows extra special characters

May 31, 2022

Hello there,


When exporting a Rise 360 course to SCORM 1.2 (or 2004) - when imported in the destination system, it ends up including special characters that were not part of the original text.  Inconsistently appearing in place of apostrophes, or in spaces following bold type or periods.


It appears correctly in Rise before export.

1 Reply
Lea Agato

Hi, JD!

I'm sorry to hear you're seeing random special characters in your exported course. I would like to get some more details from you so I could better understand the issue:

-Do you see the special characters when you view your course using a different browser? 

-Do you see the special characters when you export other courses?

-Are you using custom fonts in your course?