I have built-in various storyline blocks with closed captions that should appear automatically. However, once I export and upload into our LMS it randomizes which video has the CC option. If I exit the course and relaunch in the LMS the captions will then appear on the video that did not have the CC.
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Hi Marcela! So sorry to hear you are encountering this issue. We looking into this and we'll update this thread once we have more to share!