Storyline characters not showing in Rise interactive block

Hi,

I am currently working in Rise, and I have noticed a problem with my Storyline interactions when viewed on an iPad. I published a SL module to HTML5, then added the module to an interactive block in Rise.  When published to web, the storyline interaction plays, but the characters in my slides are not showing at all. Other elements are displaying and animating ok, just the characters are missing, and as this is a character based scenario, this is a big issue for me.

Appreciate any ideas.

Many thanks

Dave

 

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