Whenever I search in Rise or Storyline for a graphic, I get something like this. The first 30 or so results show thumbnail or a triangle with a ! in it, but the rest show fine.
I work for an organization with another ID who isn't having this issue.
The reason why the thumbnails in Content Library 360 aren't displaying for you is that your network's security is most likely blocking the necessary endpoints needed for the content to display properly. To fix the issue, please ask your IT team to add the following endpoints to your network's configuration:
2 Replies
Hello Edward,
Happy to help!
The reason why the thumbnails in Content Library 360 aren't displaying for you is that your network's security is most likely blocking the necessary endpoints needed for the content to display properly. To fix the issue, please ask your IT team to add the following endpoints to your network's configuration:
Let me know if this works for you!
Thank you for your help - I will let you know - I submitted the request to my IT.