Hi All, I created a course in the trial of the Articulate 360 using my own personal details as at the time I was unsure if I/my unit would like it or find it useful.
I was happy with the product and now have begun a version for my unit under the details attached to the company and not me as an individual. Unfortunately I waited to long to transfer or share my course with the new log in and now my trial has ended. I don't want to buy a subscription for that log in but now I cannot access the course to transfer it.
The quickest way to resolve this issue is to reach out to our Support Team. You can submit a case here.
They can help determine if there are any options available for retrieving the course from your ended trial. They will likely offer to extend your trial for a few days so you can transfer the course.
1 Reply
Hi Aaron,
Thanks for reaching out!
The quickest way to resolve this issue is to reach out to our Support Team. You can submit a case here.
They can help determine if there are any options available for retrieving the course from your ended trial. They will likely offer to extend your trial for a few days so you can transfer the course.
Let me know if I can help with anything else.
This discussion is closed. You can start a new discussion or contact Articulate Support.