Unable to publish 360 Review link in Rise 360 Nov 20, 2023 By Mahesh Dewane Hi Team,Does articulate rise 360 review link not getting published today for every one here?Half a day I won't get back there! I've tried multiple browsers, multiple computers, multiple logins.The screen doesn't moves further this attached screenshot. Is there any bug today? Capture.PNG
Hazel Bartolome Staff 5 months ago12/12/23 at 7:49 am (UTC) Hi there Mahesh! Are you still having trouble publishing to Review 360? If you are, please open a case with us here.
Fiona Reed-Kerr 5 months ago12/12/23 at 10:41 am (UTC) I am having the same problem trying to publish Rise course for review.
Steven Benassi Staff Fiona Reed-Kerr 4 months ago12/20/23 at 7:39 pm (UTC) Hi Fiona! Sorry to hear you've run into this snag when publishing a Rise course to Review 360. Happy to help! Testing the behavior on my end, I was able to publish a sample Rise lesson to Review 360 without issues. Everything was working as expected! I have some follow-up questions to help me understand your situation a little better: Are you able to publish to other destinations such as LMS, Web, or PDF? Does this error occur across all Rise courses you attempt to publish, or just one specifically? Are you the course owner or a collaborator? Looking forward to hearing from you!
Mahesh Dewane Author 4 months ago12/21/23 at 5:50 am (UTC) Hi Hazel BartolomeYes still today we are facing this issue. Only the temporary fix what we found is installing Java in our remote machines.Still some of the machines when we try to publish are facing the issue of courses not getting published. ThanksMahesh
Lauren Connelly Staff Mahesh Dewane 4 months ago12/21/23 at 3:24 pm (UTC) Hello Mahesh! Are you using a VPN? If so, that may be interfering with the publishing. Is it possible to not use the VPN when publishing?
5 Replies
Hi there Mahesh! Are you still having trouble publishing to Review 360? If you are, please open a case with us here.
I am having the same problem trying to publish Rise course for review.
Hi Fiona!
Sorry to hear you've run into this snag when publishing a Rise course to Review 360. Happy to help!
Testing the behavior on my end, I was able to publish a sample Rise lesson to Review 360 without issues. Everything was working as expected!
I have some follow-up questions to help me understand your situation a little better:
Are you the course owner or a collaborator?
Looking forward to hearing from you!
Hi Hazel Bartolome
Yes still today we are facing this issue. Only the temporary fix what we found is installing Java in our remote machines.
Still some of the machines when we try to publish are facing the issue of courses not getting published.
Thanks
Mahesh
Hello Mahesh!
Are you using a VPN? If so, that may be interfering with the publishing. Is it possible to not use the VPN when publishing?