Hi- I recently took a position at a new institution and inherited the previous educators Rise360 education in scorm files. Is there a way to upload the file into rise360, so I can make edits? Or do I have to start from scratch (please not this one!)
Thanks for reaching out! You can't edit the published copies of the course, however, if the original owner still has access to the courses in Rise 360 they can send the copy to your Rise 360 dashboard for editing. Hope that clarifies things for you!
Hi Dee! Do you know if that person was part of an Articulate 360 Teams account? If they were, there is a way their team administrator may be able to retrieve their content.
Please ask them to open a case here, and our Support Engineers can walk them through the steps!
3 Replies
Hi Dee!
Thanks for reaching out! You can't edit the published copies of the course, however, if the original owner still has access to the courses in Rise 360 they can send the copy to your Rise 360 dashboard for editing. Hope that clarifies things for you!
Hmmm. Any other possibilities? They lost their account when they retired...
Hi Dee! Do you know if that person was part of an Articulate 360 Teams account? If they were, there is a way their team administrator may be able to retrieve their content.
Please ask them to open a case here, and our Support Engineers can walk them through the steps!