URL not working

Apr 27, 2023

I’m having an issue with a URL in a Rise module and was hoping you could help.  I read an article on this in the help.rise.com site (how to fix embedded web content) but this was not helpful.

My issue is that when I put in the URL, I do so with copy paste.  It appears correctly in the rise module.  However, when I click on it to text access, it shows a slightly different URL and the page doesn’t open (also in the published version).  Any suggestions on how this can be fixed?

 

1 Reply
Gren Foronda

Hi Michael!

I understand that you are experiencing an issue with your URL in Rise.

I see that you have an open support case, and my colleague Lejan is working closely with you on troubleshooting this issue.

Please continue the conversation in the support case, and let us know should you need any further assistance in Rise.