Video vimeo Embedly cdn in frame scorm not loading

Oct 27, 2020

We have a course with a scorm, the content of this scorm have an embedded video vimeo in a iframe with a cdn link. 

In the desktop and mobile browser it works correctly, but when we open the scorm in the mobile application we see an error where the video should be. 

Message: web page not available

The webpage could not be loaded at the address:

file://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fplayer.vimeo.com%2Fvideo%2F398627852%3Fapp_id%3D122963&dntp=1&display_name=Vimeo&url=https%3A%2F%2Fvi...

App Moodle Workplace, version moodle 3.9

The scorm was created using the Articulate Rise application.

Does anyone know what could be wrong?

4 Replies
Alyssa Gomez

Hi there, Kelly. 

I'm really sorry the Moodle Mobile app is having trouble playing your embedded video.

Because Rise 360 output is built to look great on every device, it's officially supported only on mobile browsers. We aren't able to provide support for launching through mobile apps. I'm hoping someone from the Moodle community can help with the app!

This discussion is closed. You can start a new discussion or contact Articulate Support.