Videos no expanding in LMS

Oct 26, 2023

In learning modules the embedded videos can NOT be expanded making it near impossible to see any text in the video. I have talked to out LMS provider and there is nothing they can do on their end. Can someone please assist?

1 Reply
Christopher Santos

Hi Lilly,

Are you able to view the videos in full screen if you publish them in Review 360 or use the Share link? 

You may also want to test it in another LMS like SCORM Cloud to check if the issue is with your LMS or with the course itself.  This article will walk you through how to get started there.  If its happening in SCORM Cloud, can you reach out to our team?  We'll respond right away to help out!