Why does my embedded video only work on windows?

Feb 21, 2020

When I embed a video in a rise course from a third party company that provides me safety videos it works in preview mode on my desktop. When I publish to my LMS it works in my desktop but when i view on my smartphone (iphone) I get a blank iframe.   Rise is a perfect tool for me to post these safety videos but most of my users view via smartphone.  I just took a simple premade course from Rise and added in the first block.  

6 Replies
Steve Heinen

Thank you I have pinged the third party to see if they are having an issue with their SSL certificate. Weird cause this worked last week. I just am wanted to make sure it wasn’t on articulates end that you had ramped you security to only videos supported from embed.ly (DuPont is not)
Sent from my iPhone

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