Why some attachments download instead of opening

Hey folks, 

I've noticed that certain attachments download automatically instead of opening in the browser. Is there a reason for this?

My preference is for the file to be opened (and not downloaded) to make sure the experience is the same across all attachments interactions. 

It's a minor thing, but as there aren't any additional settings I can use to stop this, I would like to know if this may have something to do with file size perhaps? 

Thanks, 

3 Replies
Alyssa Gomez

Hey Helen! Thanks for including the GIF. It looks like one PDF file is downloaded, and the other opens in the browser.

Can you help me with a couple more details?

  • Are you viewing the course Share link, or are you viewing the published course hosted on a web server or LMS?
  • What web browser are you using? Do you see different behavior when you switch to a different browser?