Rise - SuccessFactors LMS AICC
Oct 02, 2018
I am trying to publish Rise files to SuccessFactors as AICC files. We don't use icontent so I can't do SCORM. I've read every discussion on this topic and can't find an answer.
I have figured out how to get the courses to play, so if anyone is struggling with that let me know and I'll be happy to help.
I can't get the courses to fall of the learning plan consistently. I'm completely stumped. I've had three of the courses fall off and when I retry them they won't fall off. The other courses won't fall off at all.
I have a relay file with "scormdriver/indexAPI.html" in the main folder on our server.
For the launch method I have set:
The file name to end with scormdriver/indexAPI.html
The offline file name and parameters to end with relay.php
Thank you in advance for help.
13 Replies
I figured this out if anyone else needs help. My courses have quizzes.
These steps worked for me - the courses played and they fell off the learning plan.
Update: We have been doing extensive testing in various browsers. The courses will not fall off in ie, but function as expected in other browsers.
(Who still uses ie anyway? :)
We have 30k learners that use IE, and AICC. Can someone from Articulate respond whether or not there is an update to make this work like it should (automatically at import for SuccessFactors), or if course authors publishing for AICC really have to do the 15 step workaround? It looks from this ticket that this has been an issue for 1 year. Seems like a no brainer that this should have been addressed with a fix. And in the process, could you not have Scormcontent and scormdriver folders in the AICC package. That seems really hinky, right?
Hi Brett,
I'm sorry you're feeling frustrated. This sounds like an issue with Success Factors and not the Rise output, so unfortunately there's not much we can do on our end.
If there's anything else I can do to help, please let me know!
Elizabeth, thank you so much for your workaround! I was able to use it with AICC & SuccessFactors and got my course to mark complete. One thing I found I had to do was insert a second folder name because the zip file I sent for LMS upload had a subfolder. I wasn't able to add the relay.php but the scormdriver/indexAPI.html ended up working.
Really grateful because now I don't have to create everything in Storyline and can actually use Rise for authoring in our environment. Woot! You are my eLearning Hero!
What a response.
I have a new problem with trying to publish a Rise course. Any ideas? What's different this time is that there is a Storyline block and the course completion is tied to the completion of the Storyline interaction.
I am not sure why that would cause a problem, but who knows. I have edited the code on the .crs and .au files and the LMS (SuccessFactors) can't even find the content object.
HELP?!
Hi Deepa! Sorry you're coming across this issue again. First, we'll want to test your course in another LMS environment to be sure the course completion data is transferred correctly there.
Would you mind sharing your LMS output file with us here?
Deepa, I don't think that adding a Storyline block to your Rise file would make SuccessFactors not be able to find the content object. That seems so odd. Is it possible they are two separate issues? Do you search for your content object using the Content ID?
Alyssa, the issue of completion doesn't arise because the LMS doesn't even locate the object. Elizabeth, I don't think I am doing anything with Content ID...I followed all the same steps as last time (change the .au and .crs files in the zip) but got a different result. So I began thinking about what's different...grasping at straws, I know.
I'm going to try exporting to SCORM 1.2 because I'm told that may be a workable option...stay tuned.
Keep us posted, Deepa! If you need a hand with testing, we're here to help.
Hi all,
I tried to implement this solution in AICC. In the beginning, it works. The course can complete and resume. However, after several days (around 2000 participants completed this course), the course suddenly keeps to pop-up this error and the course can't launch with a blank screen.
So, I'm curious that is there any limitation on this relay solution. For example, the number of launch to this relay, number of participants to launch the course together, limited time/duration to host this course, etc.?
Really sorry you're running into that error, Ahin. I'd like to connect you with our Support Engineers, and they'll help you nail down what's causing the problem. I've opened a case for you, and you'll hear from the team soon!
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