Alyssa Whale
Alyssa Whale
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Alyssa Whale replied to the discussion Course identifier in Rise
"Hi Courtney. We consulted our LMS provider and since we specify a unique ID in a separate field, it didn't impact our tracking when we re..."
  • 3 years ago05/05/21 at 4:29 am (UTC)
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Alyssa Whale replied to the discussion Course identifier in Rise
"Hi Lisa. We actually did some further investigation with our LMS vendor and they didn't have a problem with us having the ID change each ..."
  • over 3 years ago02/23/21 at 7:25 am (UTC)
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"The Support Team were able to solve my problem. One way to avoid the Play button is to insert a blank slide as your first slide and..."
  • over 3 years ago10/06/20 at 6:39 am (UTC)
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"Thanks again for the advice Matthew and for trying to solve this issue. Good idea - I'll contact support and let you know. "
  • over 3 years ago10/06/20 at 5:26 am (UTC)
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"Thanks Matthew, the problem is being experienced on a computer/laptop not a mobile device. "
  • over 3 years ago10/05/20 at 12:13 pm (UTC)
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"Thanks for the advice Matthew. However, I'm doing what is mentioned here and it still doesn't work... I have 1 slide which is set t..."
  • over 3 years ago10/05/20 at 11:55 am (UTC)
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"Hi there Please can you assist or provide some guidance as to why this black play screen displays when adding an Articulate Storyline blo..."
  • over 3 years ago10/05/20 at 9:40 am (UTC)
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Alyssa Whale replied to the discussion Course identifier in Rise
"Thanks Alyssa, appreciate the feedback!"
  • almost 4 years ago09/08/20 at 4:48 am (UTC)
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Alyssa Whale replied to the discussion Course identifier in Rise
"Hi Alyssa! Name snap ;) Yes, we are. Your LMS needs to keep the same identifier for tracking and reporting purposes. We were able to manu..."
  • almost 4 years ago09/03/20 at 10:40 am (UTC)
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Alyssa Whale started a new discussion Course identifier in Rise
"Hi there Please can someone provide some advice. My team are new to Rise. We currently use Articulate Storyline 3, 2 and Studio. Wh..."
  • almost 4 years ago09/01/20 at 9:21 am (UTC)