"Hi Courtney. We consulted our LMS provider and since we specify a unique ID in a separate field, it didn't impact our tracking when we re..."

"Hi Lisa. We actually did some further investigation with our LMS vendor and they didn't have a problem with us having the ID change each ..."

"The Support Team were able to solve my problem. One way to avoid the Play button is to insert a blank slide as your first slide and..."

"Thanks again for the advice Matthew and for trying to solve this issue. Good idea - I'll contact support and let you know. "

"Thanks Matthew, the problem is being experienced on a computer/laptop not a mobile device. "

"Thanks for the advice Matthew. However, I'm doing what is mentioned here and it still doesn't work... I have 1 slide which is set t..."

"Hi there Please can you assist or provide some guidance as to why this black play screen displays when adding an Articulate Storyline blo..."

"Thanks Alyssa, appreciate the feedback!"

"Hi Alyssa! Name snap ;) Yes, we are. Your LMS needs to keep the same identifier for tracking and reporting purposes. We were able to manu..."

"Hi there Please can someone provide some advice. My team are new to Rise. We currently use Articulate Storyline 3, 2 and Studio. Wh..."