"I'd like to try explaining this one more time because the more we use our new template, the more it happens.  There are two attachments t..."

"Hi Leslie, Further to this discussion, I have done more testing and I can now recreate the problem. Our original template (we'll call i..."

"Thanks Leslie - good to know. I'll check those items."

"Sorry about that. I'll try again."

"No I haven't Leslie. But when I look at the resulting file, it's basically just a text file with a lot of white space. The XML tags have ..."

"Yes, I did clear caches and I tried different browsers but (surprise, surprise)  I just found out that we were having a network issue. Th..."

"AHA! Just answered my own question.  Layer > Properties > Revisits > Resume Saved State "