"Hello Alan and Christine The team will be looking at this tomorrow when we're focussing on the templates.  Thank you both for your respon..."

"Hello Thank you I've sorted my previous queries.  I have 2 new queries: 1.  How do you delete a player template from your drop down list...."

"Hello Christine Thank you for the information about packages.  Unfortunately, I can’t send it via email, as its too big!  As my knowledge..."

"Hello, I have another urgent request.  I've published a course which seems to have a 5 second timer on each slide.  In slide properties I..."

"Help, I decided to frame my quiz questions in a horrible colour.  Now I can't remember how to change it . Please advise. Thank You."

"Hello, I have a video with the extension WMV.  It plays fine in Powerpoint but when I publish the course, it doesn't play.  All it shows ..."

"Hello Sayuj Nothing happens when I cllick on the magnifying glass.  I entered the picture via the media option.  Was that correct?  Still..."

"Morning Christine I've attached the file of the fragment picture I'm getting, when I import a picture.  Our IT team checked that Articula..."

"Hello Christine I'll get this to you on Tuesday 6 November as I'm working on another project.  Thank you for coming back to me so quickly..."

"Hello Christine I've got our IT to check and it pictures still don't work.  It is occurring when I import the images into Presenter '09 a..."

"Thank you Christine, I'll make all the checks now and come back if I'm still stuck."

"Hello My images are not downloading fully into Articulate e.g getting a slice of the image only.  What am I doing wrong?  Also, seems to ..."