"This started happening to me after my SL2 requested my serial number randomly and wouldn't accept it on Monday. Support issued me with an..."

"I'm glad its helped you Danielle! Support has given me a partial solution by putting the audio on a separate layer and using a trigger t..."

"I heard back from Victor at support with the following (summarized) response:  I'm done reviewing your project and we were able to repli..."

"That is curious, I'd be interested to see if it is a pattern.  Yes, I forgot to mention, just one project it happened and then I tested w..."

"Hi Megan, I'm using it on Windows thru Parallels virtual machine on my Mac. I'm only having this issue with one story out of the 11 I'm c..."

"Hi Alyssa,  Thanks for following up. The final issue I encountered with this is it all works fine locally but when I upload it to my web..."

"Thanks, Julie. It works doing that. However, as soon as I upload it to my server to show the client via a link, the first slide only audi..."

"Hi there, This is happening to me as of 2 days ago. I found what the problem was and managed to fix for all slides except for one that wo..."

"Hi there,  I don't have Storyline 360, I'm using Storyline 2 and as of two days ago, this is the exact same thing happening to me when I..."