"I am having difficulty getting an SRT file to work.  I have attached two files, one that works (works.srt) , and another that doesn't (do..."

"In the past, we recorded the audio for each slide in Powerpoint/Articulate. From the audio editor, it was simple to bulk export the..."

"Thanks for the reply.  I did open a support ticket, and provided an example file.  The support team was able to import, and suggested I j..."

"I have been using the import from Powerpoint option for a large number of presentations.  Suddenly, I am unable to import.  I get as far ..."