"Hi, Liza Unfortunately, I was in a hurry and couldn't explore the case with the support team and just downloaded the copy of the publishe..."

"Here is the .story file if that helps."

"I thought that might be the case, yet wanted to double-check. Thank you for the speedy reply, Maria!"

"I think I need to put my thank you as a reply so you see it/get notified, David? Better late than never?... Thank you! Your help worked!"

"Better late than never?... I never shared that this worked and was exactly what I needed. Thanks, Karl!"

"Thank you, David! That worked splendidly! Kim"