"Thanks for your reply. That was actually for a separate issue, to try to deal with why storyline crashes/ freezes and deletes/corrupts fi..."

"sorry about that, i thought i was replying to maria with that question. thank you for your suggestions and ill have to try that... if sto..."

"do you guys not offer live chat anymore for premium users? no matter what browser i open, it lets me fill out the chat form but there is ..."

"your response isnt too complicated, but i cant do it because i don't have hint layers"

"definitely not easier, in fact one of the most frustrating parts of this software is that it doesnt store the "edited" version with the u..."

"6 y ears later with storyline 360, same problems still happening. so frustrating"

"First issue: there is no hint layer. How do i add a hint layer?"

"Still learning to use storyline, and deleted my hint captions thinking I could add them back. I have searched and read so many support pa..."

"is there a way to do this using the EDITED video- the one with all the "fat" trimmed of extra and useless slides so that you dont have to..."

"i am trying to get answers for this as well. have you figured out a solution? it seems the only way is to use to original video which doe..."

"did you ever figure out a solution for this, or is the original still the only way?"

"Nicole, can you please explain how to use the edited version of the recording for all the modes? its cumbersome and time consuming to hav..."