"Hi Asma, Articulate wasn't able to help me with this issue. They referred me to our internal security team and who had to disable UAC con..."

"We have reports of a similar issue. Are there any updates or resolution to this issue?"

"You should try contacting your system administrator and ask about disabling UAC controls to reinstall Storyline. It's what my organizatio..."

"Fyi, we found that this is related to our User Account Control (UAC) settings, which were preventing proper updates to SL. We had our sec..."

"Fyi, we found that this is related to our User Account Control (UAC) settings, which were preventing proper updates to SL. We had our sec..."

"Hello all, I am currently having this grey box issue when uploading any .mp4 to any project. Working on the slide also freezes/lags the p..."

"I've went through your suggestions. Submitted my files and info for further assistance. Thanks for your help."

"Similar to this issue https://community.articulate.com/discussions/articulate-storyline/inserted-video , I am having an issue u..."